Transport Administrator/Customer Service

W.H. Bowker was established in 1919 and remain a family-owned logistics operator. Providing over 1.5 million ft2 of warehousing across 11 strategically location distribution centres, the fleet consists of over 225 vehicles and 450 trailers. Bowker operate within regulated industries( food, chemical & pharmaceutical) and our values are based on delivering excellent service. Bowker were recently voted as a Top 30 UK Logistics Provider by the Chartered Institute of Logistics & Transport, Diamond Haulier Award Winners and last year were crowned as Overall Responsible Care Winners (Logistics).

Bowker’s Selby Distribution Centre in North Yorkshire consists of 24,500 pallet locations and offers high quality racked warehousing designed for multi-line order picking. The well-maintained BRC accredited facilities also include block stacking for bulk storage, secure external compounds and purpose designed food grade facilities across 25,000 m2.

We are looking for somebody to join our Yorkshire Transport Team in Selby.

Duties include but not limited to:

• Working mainly on our Traffic Management System and our Network Partner Systems following through deliveries to their end destination
• Booking deliveries into Retail Distribution Centres
• Inputting traffic jobs on our Traffic Management System
• Dealing with a high volume of queries via phone and email
• Checking deliveries are running on time and informing the relevant parties of any issues or delays
• Liaising internally with our Traffic Department regarding changes or updates to the system (e.g. pallet quantities or date changes)
• Assisting the Transport Team with producing Manifest and Labels
• Processing and uploading proof of deliveries

The successful applicant will need to be;

• Experience of working within a fast-paced environment (ideally within the logistics sector)
• Very strongly customer focused
• High level of attention to detail
• A strong team player

Benefits:

• Company events
• Company pension
• Company Uniform
• On-site parking

Schedule

• Monday to Friday, 9am – 5pm